Computer Support Technician

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Program Update

We are not accepting new applications at this time.

The Computer Support Technician program continues in 2016-17 for students who are currently enrolled and completing their program.

This program is currently offered at:

For information on other program options in the this field, please contact an education advisor at 1 877 489-2687 ext. 3243 or by email

Our 8 month Computer Support Technician certificate provides you with hands-on experience in computer hardware, application support, operating systems, and networks. Offered 100% online, this program prepares you for a career in the exciting and ever-changing field of computing and information technology. We also offer you the flexibility to earn your certificate on a full-time or part-time study basis.

Learn how to:

  • Install, configure, and troubleshoot hardware and software
  • Design and code a website (HTML, CSS, Javascript & more)
  • Use tools and techniques for systems analysis and design
  • Implement, manage and troubleshoot security in network infrastructure
  • Install, configure and manage servers

Specialize in:

  • Systems Administration
  • Database Administration
  • Web Development

Career opportunities (entry-level positions):

This program prepares students for entry-level positions as computer support technicians in small to medium sized businesses while also introducing them to a broader range of IT careers.

  • Computer support technicians
  • Junior web developers
  • Hardware technicians
  • Network technicians
  • Network administrators


This program prepares students for several industry-recognized certifications:

  • A+ Certification (Hardware component)
  • MS SQL Server implementation & design certification
  • CompTIA Security+ certification
  • Windows Server certification

Program Highlights:

  • Program length: 8 months / two 15-week semesters
  • Courses: 10 courses / 30 credits (view course schedule)
  • Location: Online
  • Start dates: Sept / Jan
  • Tuition & Fees:$3,066.90 (Approximate cost)
  • View: Admission Requirements

Registration Deadline:

September 17th (Fall Semester) is the last day for late registration for ICT 102, ICT 108, & ICT 214.

January 19th (Winter Semester) is the last day for late registration for ICT 114, ICT 216, & ICT 232.

Course Schedule

Computer Support Technician Program
Required Courses (21 credits)
white in blue down arrowComputer Hardware - ICT 102
white in blue down arrowOperating Systems 1 - ICT 108
white in blue down arrowProfessionalism and Customer Service - ICT 110
white in blue down arrowFoundations of Web Development - ICT 112
white in blue down arrowFoundations of Systems Development - ICT 120
white in blue down arrowNetworking - ICT 114
white in blue down arrowDatabase Design - ICT 214
Electives - choose 3 courses (9 credits)
white in blue down arrowFoundation Project - ICT 122
white in blue down arrowWeb Development II (JavaScript) - ICT 212 (under review)
white in blue down arrowDatabase Management Systems - ICT 216
white in blue down arrowNetwork Security - ICT 232
white in blue down arrowServer Management - ICT 234
white in blue down arrowNetwork Infrastructure - ICT 236

Program Specialization:

Electives can be selected to complete the program with a computer support specialization; i.e.:

To achieve this CST specialty… Complete these 3 electives
Web Development specialty (under review) ICT 212, 216 and 232
Systems Administration specialty ICT 232, 234 and 236
Database Administration specialty ICT 216, 234 and 236

Alternatively, students may choose any 3 electives to complete a more general certificate.

Program Information:

The Computer Support Technician program is offered in conjunction with the BCcampus Information and Communication Technology (ICT) Collaborative. The CST is delivered online by College of the Rockies in collaboration with four other post-secondary institutions. Students are admitted to and receive a credential from College of the Rockies as their Home Institution. Courses are offered collectively by the member institutions and are hosted at BCcampus in a shared virtual learning space.

Program Changes:

Information contained in program outlines is correct at the time of publication. Content of the courses is revised on an ongoing basis to ensure relevance to changing educational, employment, and marketing needs. The instructor endeavours to provide notice of changes to students as soon as possible. The instructor reserves the right to add or delete material from courses.

Request more info about Computer Support Technician Certificate