Returns Policy

Keep your receipts! All returns for refund or exchange must be accompanied by the original cash register receipt.

Return Deadlines: 
Customers normally have 10 business days from date of purchase for refunds/exchanges on  any returnable items.  However, at the beginning of the fall and winter semesters the return deadlines are extended a bit longer to accommodate students changing courses; please check with the Bookstore for extended fall and winter return deadlines.

Returnable Condition:
Items must be in new, unmarked condition.  

Non-Returnable items: 
The Bookstore will not accept returns on the following items

  • used textbooks
  • plastic wrapped books, materials, or merchandise that has been opened
  • any materials tagged with a “Non-Returnable” sticker
  • special orders
  • clearance or sale items

Distance Returns: 
Please contact the Bookstore to obtain prior approval for a distance return. Our normal policy/conditions apply, and (unless incorrect materials were supplied) the student bears the cost/risk for the return shipment.

Note: We reserve the right to refuse any return outside of our normal timelines, or in anything other than new condition.