KEEP YOUR RECEIPTS! All returns for refund or exchange MUST be accompanied by the original cash register receipt.
Return Deadlines: Customers normally have 10 business days from date of purchase for refunds/exchanges on any returnable items. However, at the beginning of the fall and winter semesters the return deadlines are extended a bit longer to accommodate students changing courses; please check with the Bookstore for extended fall and winter return deadlines.
Returnable Condition: items must be in new, unmarked condition.
Non-Returnable items: The Bookstore will not accept returns on the following items
- “Used” Textbooks
- plastic wrapped books, materials, or merchandise that has been opened
- any materials tagged with a “Non-Returnable” sticker
- special orders
- clearance or sale items
Distance Returns: Please contact the Bookstore to obtain prior approval for a distance return. Our normal policy/conditions apply, and (unless incorrect materials were supplied) the student bears the cost/risk for the return shipment.
We reserve the right to refuse any return outside of our normal timelines, or in anything other than new condition.