Scheduling Your Appointment

Personal counselling is a free service provided to our students. You can schedule your appointment by either calling us or dropping by to see our receptionist in Student Services:

By phone: 250-489-8243  |  Toll Free: 1-877-489-2687 x3243

In person: Office #230 - Student Services is located on the second floor of Kootenay Centre.

Hours: Monday to Friday 8:30 am to 4:00 pm

After-Hours Support: View the Crisis Support page

Note: Personal counselling session will be fifty minutes in length and for your first appointment please arrive ten minutes early to complete a confidential Intake Form.

Cancelling an appointment

If you are unable to attend your counselling session, please give us notice 24 hours prior to your appointment. You can cancel your appointment by contacting our Student Services receptionist at 250-489-8243 or by emailing