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Program Calendar (2017/18)
HOSP-230 - Principles of Service Management

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Course NameCreditsTuition
HOSP-230Principles of Service Management3 - credits$318.06

This course is designed to provide students with the skills and knowledge to become effective service managers. Topics of discussion include, but are not limited to, delivery of service and designing service, that would meet the needs of customers to result in a return customer and build a client base of return customers.

Prerequisites: Super Host certificate.

Delivery Method: On-Campus

Credits: 3 | Length: 45 hours | Course Outline for HOSP-230

HOSP-230 Principles of Service Management can be found in the following programs: