Program Calendar (2017/18)
HOSP-230 - Principles of Service Management
|HOSP-230||Principles of Service Management||3 - credits||* See note:|
|* The course cost has not been determined or the course can only be taken as part of a program.|
This course is designed to provide students with the skills and knowledge to become effective service managers. Topics of discussion include, but are not limited to, delivery of service and designing service, that would meet the needs of customers to result in a return customer and build a client base of return customers.
Prerequisites: Super Host certificate.
Delivery Method: On-Campus
Credits: 3 | Length: 45 hours | Course Outline for HOSP-230