Date posted: 12/18/2017
Closing date: 4/30/2019
Number of positions: 1
Location: Banff, AB
Length: full-time

Description / duties:
Duties Include (but are not limited to):
• Consistently offer professional, friendly and engaging service to provide memorable dining experiences, exceeding our guests’ expectations
• To have full knowledge of all food and beverage menus in the Crave Mountain Grill Restaurant and all other special promotions in the hotel
• Serve, clear and re-set tables in a timely manner and assist with in room dining orders
• Maintain a clean and well stocked environment for our guests
• Handle guest concerns and react quickly and professionally
• Operate all equipment used in the Crave Mountain Grill Restaurant in a safe and proper manner
• Follow all safety and sanitation policies when handling food and beverage
• Demonstrate a complete understanding of the restaurant policies, procedures and service standards
• Be familiar with and actively participate in emergency, safety and security procedures
• Ensure effective working relationships and clear communication with all colleagues and leaders in the restaurant and other departments
• Utilize the environmental mission statement as a guideline for all operations
• Follow hotel's telephone etiquette standards
• Constant walking and standing throughout shift; occasional lifting and carrying up to 30 lbs; frequent bending, kneeling, pushing, pulling
• Other duties as assigned


Ideal Candidate:
• Previous Food and Beverage experience is an asset
• Working knowledge of Point of Sale System preferred
• Strong interpersonal and problem solving abilities
• Energetic, enthusiastic, self-motivated and a charismatic team player
• Proficient in the English language, second language is an asset
• Ability to work well under pressure in a fast paced environment
• Must be flexible in terms of working hours

Contact information

Banff Park Lodge
222 Lynx Street, P.O. Box 2200

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